This is a physical job, you must be physically fit.  Able to lift 40 pounds above you head.  Due to the size of the carts, it is beneficial to be  5'8" or taller.  This position is also exposed to the weather, you will be working in the heat of the summer.  THIS IS A LABOR INTENSIVE POSITION.   The position does require that you drive a pick up truck with either a bumper pull or gooseneck enclosed trailed up to 26' in length.  IF YOU DO NOT HAVE EXPERIENCE PULLING A TRAILER - DO NOT APPLY.

Required Skills/Abilities:

·         Driving experience, including trailer towing

·         Ability to lift at least 40 pounds

·         Valid Class B or Class C driver’s license

·         High school diploma or equivalent

·         Ability to independently problem solve issues while collecting

·         Possess a clean driving record

·         Work effectively in a wide range of weather conditions

·         Ability to repeatedly stand, push, pull and lift

Duties/Responsibilities:

·         Inspect equipment before embarking on daily collection schedule to verify safe and reliable operation.

·         Operate company vehicles (truck and trailer) by driving them along pre-established routes around the local region.

·         Disassemble racks/carts into various pieces, stack them for transportation, load them into trailer and unload daily at warehouse when collection is complete.

·         Maintain vehicles and equipment by performing basic functions, such as cleaning, filling gas tanks or changing essential fluids.

·         Communicate with management about road work, unsafe sites, equipment issues, accidents, or other incidents.

·         Maintains all records, documentation, and files associated with this role.

·         Providing general warehouse support when needed. This can include operating equipment (forklifts, pallet jacks, etc.), picking orders and supporting general facility maintenance.

·         Communicating and coordinating with colleagues as necessary.

·         Performs other related duties as assigned. 

If you feel you meet these qualifications, please apply.  Good Luck!

JOB DESCRIPTION

Position Overview

The Project Lead is responsible for executing client-driven special projects with a primary focus on kitting, assembly, and value-added services. This role bridges client requirements with warehouse execution, ensuring projects are completed accurately, on time, and in a way that does not disrupt core warehouse operations.

This position requires strong floor leadership, attention to detail, and the ability to organize people, inventory, and processes under tight timelines.

Key Responsibilities

Project Execution

·       Lead and execute special projects including kitting, rework, relabeling, and custom client requests

·       Translate client instructions into clear, executable workflows for the warehouse team

·       Build and maintain project plans, timelines, and labor requirements

·       Ensure all components are available and staged before project start

Kitting & Assembly Operations

·       Oversee the full kitting process, component verification, assembly, packaging and final QA

·       Ensure finished goods meet client specifications and are sale-ready

·       Identify and eliminate inefficiencies in kitting workflows

·       Maintain organization of components, workstations, and finished product

Inventory & Accuracy

·       Verify all materials, SKUs, and quantities prior to project start

·       Partner with Inventory Control to resolve discrepancies quickly

·       Ensure proper system movements (WMS) for all project-related inventory

Team Leadership

·       Direct and support team members assigned to projects

·       Set daily priorities and hold team accountable to productivity and accuracy standards

·       Train team members on project-specific requirements and best practices

·       Step in and work alongside the team when needed to maintain pace

Quality Control

·       Implement and enforce quality checks throughout the process

·       Ensure labeling, packaging, and configurations match client requirements exactly

·       Prevent errors before product reaches outbound

Communication

·       Act as the primary point of contact between Operations, Customer Service and Leadership for assigned projects

·       Provide clear status updates, risks, and completion timelines

·       Escalate issues early with solutions – not just problems

Qualifications

·       1-2 years previous warehouse experience required; outbound or shipping experience preferred.

·       Forklift and double pallet jack experience required

·       Experience using RF scanners for order picking required

·       Experience in a 3PL or fast-paced distribution environment strongly preferred

·       Ability to prioritize tasks and communicate clearly with team members

·       Familiarity with WMS systems and shipping documentation preferred

·       Strong attention to detail and commitment to accuracy

Physical Requirements

·       Ability to stand, walk, lift, and move throughout the warehouse environment

·       Comfortable working around dock equipment and varying warehouse conditions

·       Able to lift 50 lbs. repetitively

What We Offer

Consistent Monday–Friday schedule

Stable opportunity within a growing family-owned logistics company

Hands-on team environment with opportunities to develop leadership skills

Health, dental, vision and life insurance

Paid time off - PTO, Personal Time, Birthday, Holidays

401(k)

Best Way Distribution is enlarging our Customer Service Team.  We are looking for strong Customer Service Reps to add to our growing team.  The Customer Service Rep.  will coordinate office and operations activities while providing clerical and administrative support.  This position will process orders, resolve customer issues and address complaints. 

Duties/Responsibilities:

·         Supports office activities and functions to maintain efficiency and compliance with company policies

·         Assist other staff members with their assigned duties as needed

·         Oversees telephone services, and email correspondence.

·         Maintains all records, documentation, and files associated with this role

·         Develop customer relationships by maintaining a positive, empathetic, and professional attitude

·         Process orders, customer set-up, applications, etc.

·         Acknowledging and resolving customer complaints

·         Communicating with customers through various channels

·         Communicating and coordinating with colleagues as necessary

·         Performs other related duties as assigned.

Required Skills/Abilities:

·         Excellent verbal and written communication skills.

·         Excellent organizational skills and vey detail oriented.

·         Excellent time management skills with a proven ability to meet deadlines.

·         Ability to prioritize tasks and to delegate them when appropriate.

·         Ability to function well in a high-paced and at times stressful environment.

          Ability to multi-task.

·         Basic understanding of how to operate standard business equipment (computers, printers, label printers, etc.)

·         Proficient with Microsoft Office Suite, Google Suite or related software.  Experience with Freshdesk and Extensiv preferred.

Education and Experience:

·         High school diploma or equivalent required; Associate degree in office administration or equivalent experience preferred.

·         At least three years of administrative and clerical experience required.

Extensiv experience highly desirable.